2017 STATE OF T STATE THE SECURITY INDUSTRY REPORT
Impact of Mobile Security Apps
Respondents were asked what impact mobile apps will have on your
integrated solutions within the next 3 years. Here are their responses in order of priority.
Customers
Demanding On-The-Go
Security Access
According to Security Dealer &
Integrator editor Paul Rothman
in research done for a recent tech
story, IT research fi rm Gartner
reports the smartphone market
has reached 90% penetration in the
mature markets of North America,
Western Europe, Japan and Mature
Asia/Pacifi c. With nine of every 10
Americans now in possession of
their own smartphone, the concept
of mobility has simply become
ingrained in our society.
This technology trend has obviously
impacted the security industry.
Any security dealer or integrator
has a great deal of customers
who are demanding on-the-go
access to their systems, for arming,
disarming, self-monitoring, smart
home management and more – and
their vendors have stepped up to
the plate, with apps for all of it. The
evolving smart home market has
had a major impact on the demand
for mobility in residential solutions,
which has been made even more
urgent given the fact integrators
dealing with residential customers
already have a built-in base of
acceptance who are demanding
service apps. Mobile adoption rates
in the commercial sector may be
nowhere near that of the consumer/
residential market; however, it
continues to grow, and security
vendors are focused on delivering
to business customers in the same
fashion.
When we asked respondents
what impact mobile apps would
have on their integrated solutions
within the next 3 years 54% said
that mobile apps will complement
existing services but will not be
a primary consideration, while
47% saw mobile apps becoming
a major driver of their portfolio of
technology choices.
Mobile apps will be a major
driver of our portfolio and
technology choices
Mobile apps will complement
our existing services, but are
not a primary consideration
46.5%
53.5%
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